Can I transfer ownership of my Grandville Printing account to another user?

For security reasons, we don’t give the option to transfer Grandville Printing accounts to new owners. 

Note: simply giving away your Grandville Printing account information, such as password and other sensitive details to another person is not the same as transferring the said account to a new owner, and is not supported by Grandville Printing. See our Terms of Use under Access & Membership for more information on your obligations as a registered Grandville Printing user.

Please remember you’re solely responsible for the activity that occurs on your account, and if you breach the rules under Access & Membership, the following information will be available to whoever you share your Grandville Printing account information with:

• Payment and order history
• Funds in your Grandville Printing Wallet
• Your billing address and legal information
• Your designs
• Users added under your Grandville Printing account

While you can’t transfer the ownership of your Grandville Printing account to another person, you can change the ownership of your store connected to Grandville Printing (for example, in the case where you sell your store). 

Here’s how to do it:

• Remove your store from your Grandville Printing account
• The new owner then needs to create a Grandville Printing account and connect the store to it
• This will be a new store integration on Grandville Printing, meaning that all the products and print files from your shop will have to be re-added manually