What does the Grandville Printing Wallet do?

All transactions go through your Grandville Printing Wallet that's created once you sign up with Grandville Printing. This helps to ensure quicker payment processing and fewer transaction errors.

Each time an order goes through, your credit card, Paypal, or Sofort will be billed and money will be deposited in your Grandville Printing Wallet. Then we withdraw the cost of fulfillment from your Wallet.

When you look at your payment history, you'll see the amount that's deposited to your Grandville Printing Wallet from your billing method, and you'll see the amount that we withdraw for fulfillment.

You can also manually add funds directly into your Grandville Printing Wallet. Then when a new order comes in, the cost for fulfillment will be withdrawn directly from here.

To add money to your Grandville Printing Wallet, go to Billing > Grandville Printing Wallet, and click Add money. Then choose the amount you would like to deposit either by credit card, Paypal, or Sofort. Note that if your Grandville Printing Wallet is empty and you haven't set a primary billing method, your orders will show up as Failed and won't go through until you've manually approved and paid for them.

You can find more info on setting a primary billing method here.