Carriers require contact information to get in touch about the delivery time. So you can’t select Express shipping if you or your customer didn’t add a phone number during checkout. Some integratio...
When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Don't worry, that's not unusual - it's from a fixation agen...
When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Don't worry, that's not unusual - it's from a fixation agen...
When unpacking a new shirt or hoodie with a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. Don't worry, that's not unusual - it's from a fixation agen...
If your customer entered the wrong address at checkout, you can still change it while we fulfill your order. As mentioned in our Terms of Service, once your order is out for delivery, we can’t guar...
Shipping costs depend on the destination, shipment’s dimensions, and the chosen shipping method (Standard or Express). By default, we use Standard shipping rates for warehousing products. The Stand...
The retail price is the amount you charge your customer for your product. The difference between your retail price and Grandville Printing's price is your profit. So, if Grandville Printing charges...
We offer products based on general demand, product testing, and other factors. If we aren't currently offering the product you want to print on, feel free to leave us a suggestion, or vote on exist...
For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. But no worries! We'll cover the costs of reprinting and shipping a replacement or...
There are a few reasons an order can be returned to sender but most often it is due to an undeliverable address. Other instances include the package being unclaimed at customs or refused/returned b...